Terms & Conditions

Terms & Conditions

Last updated: 08-10-2025

Welcome to KIDOKIK (“we,” “our,” “us”).
These Terms & Conditions govern your use of our website [Insert Website URL] and the purchase of products from our store.
By accessing or using our website, you agree to comply with and be bound by these Terms.
If you do not agree, please refrain from using our site.

1. Company Information

KIDOKIK is a Portugal-based company specializing in baby care products.
Email: kidokik21@gmail.com

2. Use of Our Website

  • You must be at least 18 years old to make purchases on our website.

  • You agree to use this site for lawful purposes only and in accordance with these Terms.

  • We reserve the right to suspend or terminate access if misuse or unauthorized activity is detected.

3. Products and Availability

  • We make every effort to display accurate product information, including descriptions, images, and prices.

  • However, minor variations in color, design, or packaging may occur.

  • Product availability is subject to change, and we reserve the right to modify or discontinue items at any time without prior notice.

4. Pricing and Payments

  • All prices are listed in Euros (€) and include applicable VAT (where required).

  • We strive to maintain genuine and transparent pricing for all our products.

  • Payment must be made at the time of order using one of our approved payment methods.

  • All transactions are processed securely through trusted payment gateways — we do not store your payment information.

5. Orders and Confirmation

  • Once your order is placed, you will receive an order confirmation via email.

  • This confirmation does not constitute acceptance — your order is accepted when we send you a dispatch notification.

  • We reserve the right to cancel or refuse any order due to stock issues, payment errors, or suspected fraud.

6. Shipping and Delivery

  • We deliver across Portugal and selected international destinations.

  • Delivery times are estimates and may vary based on location or carrier delays.

  • Shipping costs (if applicable) will be displayed at checkout.

  • Once shipped, KIDOKIK is not responsible for delays caused by courier services or customs.

7. Returns and Refunds

We want you to be completely satisfied with your purchase.
If you are not happy with your order, you may request a return or exchange under the following conditions:

  • You must contact us within 7 days of receiving your order.

  • Products must be unused, unopened, and in original packaging.

  • Certain items (such as personal care or hygiene products) may not be eligible for return due to safety reasons.

  • Refunds will be processed to your original payment method once returned items are received and inspected.

Please see our [Return Policy] (if available) for more detailed information.

8. Intellectual Property

All content on this website — including text, images, graphics, logos, and designs — is the property of KIDOKIK and protected by copyright and trademark laws.
You may not copy, reproduce, distribute, or use any materials from this site without prior written permission from KIDOKIK.

9. Limitation of Liability

  • KIDOKIK shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.

  • Our total liability shall not exceed the amount paid for the specific product purchased.

  • We make no warranties, express or implied, regarding the suitability of our products for any particular purpose beyond what is stated on our website.

10. Privacy and Data Protection

Your personal data is processed in accordance with our [Privacy Policy].
By using our website, you consent to such processing and confirm that the data you provide is accurate.

11. User Accounts

  • You may create an account to manage your orders and preferences.

  • You are responsible for maintaining the confidentiality of your login details.

  • KIDOKIK reserves the right to suspend or delete accounts for misuse or suspicious activity.

12. Governing Law

These Terms & Conditions are governed by the laws of Portugal.
Any disputes arising from the use of our website or products shall be subject to the exclusive jurisdiction of the courts of Portugal.

13. Amendments

We may update or modify these Terms & Conditions at any time without prior notice.
Changes will take effect upon being posted on this page.
Your continued use of the website after changes constitutes acceptance of the updated Terms.

14. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

KIDOKIK
Email: kidokik21@gmail.com