Privacy Policy

Welcome to KIDOKIK (“we,” “our,” “us”). Your privacy is very important to us.
This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, make a purchase, or interact with us in any way.
By using our website or services, you agree to the terms described in this policy.

1. Who We Are

KIDOKIK is a Portugal-based baby care brand founded by two friends with a passion for creating trusted and high-quality baby care products.
Our website: www.kidokik.com
Our email: kidokik21@gmail.com

We are the data controller responsible for processing your personal information under the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect and process the following personal data:

  • Personal identification details: Name, email address, phone number, and delivery address.

  • Payment information: Processed securely by our payment partners (we do not store your card details).

  • Account information: Login credentials, preferences, and order history.

  • Website usage data: IP address, browser type, device information, and browsing behavior.

  • Communication data: Messages, reviews, or inquiries sent through our website or social media.

3. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders.

  • Communicate with you regarding your purchases or inquiries.

  • Improve our products, services, and website experience.

  • Send you marketing updates (only if you have given consent).

  • Comply with legal obligations and prevent fraud.

4. Legal Basis for Processing

We process your data based on one or more of the following legal grounds:

  • Contractual necessity – to fulfill your order or provide a requested service.

  • Consent – when you agree to receive marketing communications.

  • Legitimate interests – to improve our services or ensure website security.

  • Legal obligation – to comply with applicable laws and regulations.

5. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes outlined above or as required by law.
After this period, your data will be securely deleted or anonymized.

6. Sharing Your Information

We may share your personal data with trusted third parties, including:

  • Payment processors and delivery partners.

  • IT and website hosting providers.

  • Marketing and analytics services (only with consent).

All third-party partners are carefully selected and comply with GDPR standards.

7. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing communications.

  • Restrict or object to certain types of processing.

  • Request data portability.

To exercise any of these rights, please contact us at [Insert Contact Email].

8. Cookies

Our website uses cookies to enhance your browsing experience.
Cookies help us understand website traffic and personalize your experience.
You can manage your cookie preferences or disable them in your browser settings.

9. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or loss.
While no online platform is entirely risk-free, we continuously work to maintain the highest standards of security.

10. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
We encourage you to review this policy periodically to stay informed.

11. Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at:

KIDOKIK
Email: kidokik21@gmail.com